Quality indicators are of three types: structure, process and outcome. According to Donebedian, what is the relationship between the three types?

An organization is making a master list of various customers before initiating a major project. Which of the following is the best next question to ask of staff to identify their customers?

A successful quality improvement process is best indicated by:

The SunRise hospital assigned a team to improve its medication administration process that is composed of 5 steps. The team implemented improvements and established a performance measure for each of the five Steps in the process. Now, the team want also to measure the possibility of 100% reliability. One additional performance measure that would be suitable for this is:

SunRise hospital attempted to improve its medication administration process that is composed of 5 steps. If the reliability rating for each of the steps in the process is 90%, 93%, 95%, 99%. and 95%, what is the probability of the entire process succeeding?

Review of the timeliness of obtaining biopsies after positive mammogram is a review of which focus?

Monitoring ventilator associated pneumonia in the Intensive Care Unit is considered a review of which focus?

A healthcare facility is evaluating its patient medical record system regarding its content requirements and arrangement. This action addresses a review of which focus?